Privacy Policy

Mold Removal Inwood (“we,” “us,” or “our”) operates this website (the “Site”) to provide information about mold inspection, testing, and remediation services in Inwood, NY and the surrounding area. This Privacy Policy explains how we collect, use, and protect information when you visit the Site or contact us.

Information We Collect

Information you provide directly:

  • Name, phone number, and email address (submitted through our contact form or estimate request)
  • Property address (when requesting an inspection or estimate)
  • Any details or photos you choose to share about your mold concern
  • Information provided when you call or email us directly

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on the Site, and referring website
  • Cookies and similar tracking technologies (see Cookies section below)

We do not knowingly collect information from children under 13.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule inspections or estimates
  • Provide the services you request
  • Send follow-up communications related to your inquiry or service (e.g., appointment confirmations, estimates, invoices)
  • Improve our website and understand how visitors use it
  • Comply with legal obligations

We do not sell your personal information to third parties.

How We Share Information

We may share information with:

  • Service providers who help us operate the business (e.g., scheduling software, email providers, payment processors), who are only permitted to use it to perform services on our behalf
  • Licensed subcontractors or laboratories, when necessary to complete an assessment, testing, or remediation project you’ve requested
  • Legal authorities, if required by law, subpoena, or to protect our rights or the safety of others

We do not share your information with third parties for their own marketing purposes.

Cookies & Analytics

This Site may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the Site and to improve our content and services. You can disable cookies through your browser settings, though some features of the Site may not function properly if you do.

[If you use Google Ads, Meta Pixel, call tracking numbers, or similar tools, list them here specifically — each has its own disclosure requirements.]

Data Security

We take reasonable measures to protect the information we collect, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security of information you provide online.

Your Choices

You may:

  • Request to see what personal information we have collected about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time (e.g., by replying “unsubscribe” or contacting us directly)

To make a request, contact us using the information below.

New York Residents

We do not knowingly sell personal information as defined under applicable New York law. If data privacy laws applicable to your state (such as California’s CCPA) apply to you based on where you live, additional rights may be available to you — contact us for more information.

Third-Party Links

Our Site may contain links to third-party websites (e.g., Google Maps, review platforms). We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

[Business Name] [Address] [Phone Number] [Email Address]